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AI Virtual Receptionist: Serve Customers 24/7 Without Growing Your Team

Your Virtual Receptionist Never Sleeps

Handle inquiries, book appointments, and qualify leads automatically. 24/7, without growing your team.

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Deploy an AI virtual receptionist that handles inquiries, books appointments, and qualifies leads automatically. Available 24/7 on WhatsApp, with no breaks or absences.

How It Works

  1. 1

    A customer messages you on WhatsApp after hours

  2. 2

    The AI agent greets them and understands their inquiry

  3. 3

    It answers frequently asked questions or books an appointment

  4. 4

    If the inquiry needs your team, it's logged in the CRM with the full conversation history

  5. 5

    The customer gets an answer without waiting

Key Benefits

  • 24/7 availability without growing your team

  • Instant replies, at any hour

  • Consistent service, always at the same quality level

  • Your team picks up the conversations that need them, with full context

  • Every interaction logged automatically in the CRM

Frequently Asked Questions

Can the virtual receptionist book appointments?+

Yes. Genoma Agents includes its own CRM with a pipeline and appointments, so the agent books the appointment right from the conversation. If you already use GoHighLevel, HubSpot, Zoho, or Pipedrive, it can also integrate with them as an option.

What happens if a customer asks something the agent can't answer?+

The agent answers using the information you give it. When an inquiry falls outside that information or needs special attention, the conversation is logged in the CRM with full context so your team can pick it up.

What do I need to set up a virtual receptionist?+

Information about your business and services. You add it to the agent's knowledge base as documents or URLs, and the agent answers based on it.

Can it answer phone calls too?+

Yes. Beyond text, Genoma Agents includes voice: the agent makes and answers calls from its own phone number.

Genoma Agents

Your business answers, qualifies and books on its own

AI agents for WhatsApp, Instagram, Messenger, web chat, email and voice, with a built-in CRM.

Discover Genoma AgentsBook a demo on WhatsApp

Other Use Cases

Automatic AI Lead Qualification: Less Effort, More Sales Focus

Automate prospect qualification with conversational AI. Filter out cold leads, identify ready buyers, and deliver only the most qualified leads to your sales team.

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Automatic AI Appointment Booking: No Calls, No Emails

Automate meeting, demo, and consultation scheduling with conversational AI on WhatsApp. Reduce no-shows with automatic reminders.

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24/7 AI Customer Support: Resolve Questions Without the Wait

Deploy automated AI customer support that resolves questions, handles complaints, and leaves the cases that need your team in their hands, with full context. Zero wait times.

View use case

Your next project starts here.

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